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Labor Rates and the $20 Oil Change

I often have the labor-rate discussion with my customers. Most jobs require two hours or less of billable labor, equating to $20 of savings, assuming equal parts quality and cost. For a $300 job, would you pay an extra $20 for quality, accountability, and excellent service? Also, steer clear of the $20 oil change. With oil changes you get what you pay for, if you’re lucky.

– Zach, Owner of Ashland Automotive

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